   > training packages
         > the new manager
            > the visible manager
            > communication & conflict
            > performance reviews

> contact us

> home

training packages for 2004

The New Manager

This package is designed for people who manage staff, particularly those with no previous management experience. The course addresses the competencies needed by managers, including tackling difficult staff situations and developing a personal management style.

	Appropriate for:		First-time managers and supervisors

	Involves:		2-day course

	Cost:		£210 per delegate per day

	Max. number of delegates:		8

For more information, click here (Word document file size: 205 KB).

The Visible Manager

Those wanting to 'work smarter', and identify personal career aims will benefit from
attending this course. Topics covered include improving your visibility at work through meeting individual and organisational objectives.

	Appropriate for:		Individuals wanting to improve their career performance, both managers and non-managers.

	Involves:		1-day course

	Cost:		£250 per delegate per day

	Max. number of delegates:		8

For more information, click here (Word document file size: 203 KB)

Communication and Conflict (Using actors)

A frequent stumbling block for managers is the ability to communicate effectively with staff and resolve conflict. This course uses actors to help delegates work through potentially difficult communication situations. A blueprint is suggested to help structure meetings which tackle poor performance.

	Appropriate for:		Managers of all levels

	Involves:		1-day course

	Cost:		£300 per delegate per day

	Max. number of delegates:		8

For more information, click here (Word document file size: 197 KB)

Making Performance Reviews Work

Appraisals and performance reviews form an essential part of today's management routine. This course provides training in how to make appraisals useful to both staff and management. Reviews should become a welcome opportunity for both parties to focus on performance and add direction to roles, rather than an obligatory annual 'tick-box'.

Delegates should bring a copy of their organisation's appraisal policy and review paperwork.

	Appropriate for:		Managers of all levels

	Involves:		1-day course

	Cost:		£250 per delegate per day

	Max. number of delegates:		8

For more information, click here (Word document file size: 204KB).

To request a place on any of our courses, please complete our booking form (Word document, file size: 211 KB), and send to us together with payment. Or email us for more details.